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White Papers

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British Gas, Delivering Superior Customer Experience

June 5, 2016
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Sameer Prakash talking about Pega Decisioning, Pegaworld 2015

July 30, 2015
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Annette Kerlin talking about Pega Decisioning, CRM Evolved 2016

June 12, 2016
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CRM Evolved London, 2016

June 12, 2016
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Always On Customer Engagement, Orchestrated by AI

January 16, 2018
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Dr Rob Walker: AI in Customer Engagement

August 3, 2017
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Optimizing the Customer Journey with Pega Marketing

November 18, 2016
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Engage Constituents With Real-Time Intelligence

January 3, 2017
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Build For Change: Event Strategy Manager

August 25, 2017
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Build for change NBA

January 12, 2015
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